Support

We're here to help.

Have a question, hit a bug, or need help with your account or subscription? Reach out and we'll get back to you.

Contact us

The fastest way to get support is by email. We typically reply within 1–2 business days.

Discord: Join our community to ask questions and get help at discord.gg/hk9V6R9R6W.

When you write in, it helps to include the app you're using, your device and iOS version, and a short description of what happened (a screenshot is great too).

Managing your subscription

Tongue Pro is an auto-renewable subscription billed through your Apple App Store account. You can view, change, or cancel it at any time:

On your iPhone, open Settings → tap your name → Subscriptions → select Tongue, where you can upgrade, downgrade, or cancel. Cancellation takes effect at the end of the current billing period.

Refund requests for App Store purchases are handled by Apple at reportaproblem.apple.com. If you run into trouble, email us and we'll do what we can to help.

Common questions

How do I start my free trial?Subscribe from inside the app and your first week is free. You won't be charged until the trial ends, and you can cancel anytime before then in your App Store subscription settings.

I'm having trouble signing in or my account isn't syncing. Make sure you're on the latest version of the app and connected to the internet, then try again. If it persists, email us with the details and we'll investigate.

How do I delete my account or data? In the app, go to Settings → Account → Delete Accountand confirm. This permanently deletes your account and all of your data and cannot be undone. (Deleting your account does not cancel your App Store subscription — manage that separately under Managing your subscription above.) If you can't access the app, email us at chad.newbry@gmail.com and we'll remove your account and associated data.

More information

See our Privacy Policy and Terms of Service.